Reviews
Reviews about Dunlap RV
Communication was excellent. Service took the time to understand my concerns and walked through each with me. Very thorough and honest. - Justin from Maryville, TN
Kevin did a great job showing us options that filled our needs. - Amy from Crossville, TN
They were very friendly and helpful! They got our camper back really fast and that is so appreciated! - Valerie from Knoxville, TN
So easy to work with - Cindy from Waynesville, NC
Kevin was always very prompt in answering my questions. Kevin was also very knowledgeable and super honest. Then Jimmy in service did my 2 hour tour of my new Jay Feather. Jimmy was excellent and knowledgeable. He showed me how to work everything and made me very comfortable with everything in the RV. He installed my hitch and sway bars and took extra time to readjust the height for my 450 mile drive home. Kevin and Jimmy definitely made it worth my long drive to get the exact and perfect RV for my family. - Lee from Wilmington Island, GA
There is a strong sense of team or family with the Dunlap business we bought our Travato from yesterday. Looking forward to our relationship with this company. Love our salesman Ryan. - Betty from Nashville, TN
Knowledgeable staff in every dept. quick response from everyone. I would recommend this place to anyone looking for an RV or camper to buy or if you need one serviced. This place will treat you right ! - Tonya from Ashland City, TN
Not pushy…we were welcomed in and given a tour and brief overview of the current stock. All of the campers were made available to us and were free to take all the time we needed to look around. Loved it answered all of our questions and then some - Brett from Bowling Green, KY
We had a great experience with Dunlap. Heather was more than great, she was an absolute rockstar and helped us so much! She found us the perfect RV first try, helped us understand the process and make the best decisions when we werent sure and made the process go so smoothly. We also cannot thank Holly enough for getting us the financing we needed at the best rate possible.
The whole team is great to work with and so very helpful!
We love our new RV!!! - Daisy from Pegram, TN
He was honest, friendly, everyone was great there. - Carla from Clarksville, TN
Dunlap Family RV always goes the extra mile to ensure quality, and timeliness to get you back on the road and ready. - Albert from CONCORD FARR, TN
Sales person, Jaden, and entire staff were super helpful. The people and the rv made the 400 mile trip veryeasy. Would recommend Dunlap toanyone wanting an rv. - Sam from Proctorville, OH
Our salesman Jacob was extremely knowledgeable about every camper we walked looked at and wasn’t pushy like the other places we visited. I will recommend Dunlap Family RV to anyone I know wanting to buy !! The rest of the staff was just as nice and professional as well. Great atmosphere. - Hal from Radcliff, KY
Excellent customer service they went out of their way to help me get a water heater back up and going. It has been a pleasure dealing this dealership from purchase thru the few issues that have come up. - Wayne
Awesome business went above and beyond to help us get in our new Camper. Big thank you the sales staff for your help, If your looking for a no pressure business where they let you look with out following you around every step go to Dunlap family RV. Ask for Kevin to do your pre-purchase walk around he was great took time to show you every thing and lets you ask all the questions you want, Thanks Dunlap. - Michael
needed some repair on my leveling system. Even though they were booked up Mike got a tech to come out to my. RV and he made a repair. Now the big surprise THEY CHARGED ME NOTHING!!!!!!!!!!!
Great people!!!!! - Eileen
Needed a nice travel trailer to live in for work, so checked multiple dealers locally. Ended up at Dunlap RV where Jack was extremely helpful and knowledgeable about his units. He took the time to discuss several units on hand as well as the pros and cons of each. We bought our first travel trailer from Jack due to his great customer service skills. If you are in the market, try Dunlap RV in the Maryville, TN area. - Leonard
Extremely pleased with our experience at Dunlap Family RV. Jack was super helpful and got us the camper we wanted and needed for our family. Top notch service from beginning to end! We highly recommend them to anyone. - Brittany
We had the absolute BEST experience at Dunlap RV! In total we went to 4 different RV retailers and Dunlap was hands down the best at customer service. We never felt pressured and every person there was so full of knowledge. After choosing a travel trailer from Dunlap, they walked us through everything step by step in setting it up and in towing. I would recommend Dunlap RV to anyone and everyone who is looking into a camper!! - Christine
Best place to buy a camper! We shopped around different companies. These guys helped us find what we needed and wanted. Nate is by far the best person we have met to help with campers. - Amber
Thanks for showing me the toy haulers. Cheyenne was a big help. - Scott
Very friendly staff we were just there browsing and they helped us with brochures and told us where everything on the lot was. Everyone had a nice attitude and just made you feel comfortable. - Ben
Lucas and all the other service guys were very helpful and worked me in quickly ,will be back here again. Would recommend them to anyone looking to buy or have service done. - Michael
We’re on our way home with our new camper from Dunlap. We’ve had a positive experience from beginning to end. They were efficient, sincere, and professional. They gave us a fair trade in and willingly accommodated our requests for a few small items. We highly recommend you check them out. - Steve
Appreciated campers being open so you can look at them on your own timeline. I will be back. - Diane
Rusty, Jennifer and Zach were all wonderful and really helped us out with all of our questions and concerns. 10/10 would recommend. - Jacob
Just upgraded my camper. Bryan Brown was great to work with! Quick and easy deal from start to finish. - Tommy
Sale’s people are very interested in helping you and answering questions. They are not high pressure type sales people. My wife and I had a great experience there and will be back. We’ve been camping and thought we’d get out for a few minutes and look about. We are Thinking of downsizing but want a quality unit like we have now. I would recommend others looking to stop by and see what they have. It never hurts to price shop and get the best quality for your hard earned dollars. - Landon
We had an excellent experience buying our first camper. All employees are extremely personable and were genuinely excited for us. I cannot say enough good things about this establishment! We will definitely be visiting here for any future needs/wants ?? - Lindsey
We shopped around and almost got robbed by a competitor. I won’t mention any names, but buyer beware of (CW) the competitor!! We shopped around and Dunlap RV brought my wife and I our little Jay Flight to Lebanon from Dunlap, Tn in January 2017 and made us “Campers”! We have been all over with it and could not be happier. Will come back to upgrade! Thanks guys! A+ - Jon
Bryan Brown was phenomenal to work with. He got us a great deal and made sure we got exactly what we needed. Everyone there was extremely helpful from start to finish .We definitely found our RV dealer for life!!! - Mandi
I brought my RV in for a scheduled service today. All the folks in the center were so helpful and friendly. Service manager Wes, along with Joe and Star we’re extremely attentive to my repairs. I’m happy I made the decision to purchase my unit at Dunlap RV. The staff really treats you right and show a genuine appreciation for your business. - Dan
Fantastic staff. Very kind and helpful. Inventory of Class A coaches was outstanding. - Michael
Our salesman, Mike, was just awesome and the service guys are working overtime to prep our new camper for pick up. We couldn’t be more pleased. I would recommend Dunlap to anyone looking to purchase a camper or RV. - Jessica
This place is the best!!! Holly and Darrin were the best to work with. I’m telling everyone I know if they want a camper, go to Dunlap. We are very pleased. If I could give it a 5+, I’d do it!!! Thank ya’ll so much!!! - Justin
Nice campers. Nice people. - Kirk
Jane and I, bought our ideal 5th wheel and had a wonderful time with the entire staff at Dunlap, Lebanon. The whole purchase and even follow up was a 5 star adventure. We have dealt with other dealers, when you make the purchase, they no longer know you.The staff at Dunlap are always there after your purchase and treat you like family. Thank you Dunlap Family RV, and a special thanks to a wonderful staff. - Michiel
Thank you Dunlap Family RV for the exceptional job that you all have done for us. From the 1st day we walked into your establishment starting with Jack our salesman and I am so sorry I cannot remember the finance person’s name. Also have dealt with Sherri the office manager and can honestly say it has been a pleasure to work with everyone at Dunlap.
We would like to give a very special THANK YOU to Mike the Service Manager. Mike has gone above and beyond and has treated us like family. Our unfortunate accident at the campground in Wears Valley in May was so frustrating to us since we had only had the new trailer 12 days. And we are fairly new campers. When Mike showed up the day of the incident he was so helpful and reassuring about everything. We really don’t know what we would have done without his guidance. He instructed us on what to do and made a bad situation a not so bad situation. He has kept in contact with us on the progress of our trailer and we are so thankful that we bought from Dunlap Family RV and have had the privilege to work with such great people.
Sherry and I have both worked 30 plus years in the workplace and know that customer service is number 1. Mike has showed to go above and beyond and is a treasured employee of Dunlap in our eyes. We feel that when someone does exceptional work that we should recognize that. Again we appreciate everyone at Dunlap Family RV, but we thought Mike needed special recognition from a satisfied RV owner.
We tell everyone about Dunlap Family RV. In fact a few of our friends are coming up in October and said they will definitely be stopping at your facility.
Thanks Janell and Sherry - Sherry
Lucas and all the other service guys were very helpful and worked me in quickly, will be back here again. Would recommend them to anyone looking to buy or have service done. - Michael
Thank you so much.
Lucas, we really appreciate all your efforts to get our slide fixed. The professionalism and patience you and master techs Luis and Dwight made this experience much less painful considering the maufacturer sent the wrong parts and would not reship the correct part for another week.
In addition, you went the extra mile to locate another repair facility to keep us on our travel schedule while the manufacturer ships the correct parts.
We are overwhelmed with your high level of customer service.
We will highly recommend your services to others in need on our journeys.
Thank you again,
Rick and Nicole - Rick
STORY TIME: Think back to when we were cooped up due to COVID last year around Memorial Day. My wife and I were enjoying our Friday Nite TV time after our favorite Pizza, and she was buried in an RV in Tennessee. My wife showed me the Pic, and around 10:30pm (Blue Bloods was on, lol) I got a call from some salesperson. Honestly, I thought it was one of THOSE Marketers, but it wasn't. She asked me to ask my wife, and I did, It was Amy from WholesaleRVClub.com. My wife had sent an inquiry about the RV to WholesaleRVClub.com. (I didn't even know we were going to buy an RV...face it, during the pandemic, not many were selling, but the governor just said he would be making an announcement the following week.). So my wife went on the hunt. She researched for several hours, then sent a text to WRVC, and Amy called me....yes, at 10:30PM on a Friday! WHAT SERVICE...and it didn't stop there. We discovered the RV in TN wasn't like the Pic showed, so Amy went into High Gear asked us some questions about our needs, wants, and capability of our towing vehicle. (THIS GIRL KNOWS **EVERYTHING** ABOUT RVs!!! Amy found us a Freedom Express Ultra-Lite hat is exactly what we needed as Virgin RV owners. She helped us with putting a HOLD (a deposit) on the unit, and arranged financing through our bank, and set up a viewing of the unit and finally (we thought) the Closing on the RV. Amy called us a couple days after closing to ask how we liked the RV. We told her the Dealership was backed up with Dealer Preps, but we should get it soon. We took delivery of our New RV a week and a half later (the Governor just lifted some COVID restrictions, and every RV dealer seemed to get swamped) as the Dealership got buried in Vehicles to be Prepped for Delivery. The following week we got a call from AMY again. She was just checking in to make sure everything went smoothly with delivery and to see if we had booked any trips yet. She made some suggestions which we graciously accepted and we began camping. FAST FORWARD 14 MONTHS: We have pulled ou - Dave from Sunbury, OH
The way Amy made my husband and I feel like family. She never hesitated in answering any questions we had. Good customer service is very rare these days, I only wish we had a Amy in every customer service experience we have. I will recommend Amy to anyone looking for a Recreational vehicle. - Cathy from Flat Rock, MI
My husband and I live in Virginia and have never a RV so we started shopping locally to learn more. A few phone calls and emails led us to Amy Decamp! She has been awesome! We saved a ton of money on our new RV, and drove 7 hours to snatch up the deal! We highly recommend these folks! They have the knowledge to share and will save you a ton of money! - Bob from Danville, VA